• Tips gratefully accepted here. Thanks!:

  • Recent Comments

    eurobrat on I’m speechless.
    pm317 on Better Adversaries
    pm317 on Why not cut out the middle…
    bellecat on Why not cut out the middle…
    Sweet Sue on Another day at the zoo
    pm317 on Another day at the zoo
    pm317 on Another day at the zoo
    Alessandro Machi on The War on Solstice
    Alessandro Machi on The War on Solstice
    Alessandro Machi on The War on Solstice
    pm317 on The War on Solstice
    pm317 on The War on Solstice
    Ga6thDem on The War on Solstice
    pm317 on The War on Solstice
    Alessandro Machi on The War on Solstice
  • Categories


  • Tags

    abortion Add new tag Afghanistan Al Franken Anglachel Atrios bankers Barack Obama Bernie Sanders big pharma Bill Clinton cocktails Conflucians Say Dailykos Democratic Party Democrats Digby DNC Donald Trump Donna Brazile Economy Elizabeth Warren feminism Florida Fox News General Glenn Beck Glenn Greenwald Goldman Sachs health care Health Care Reform Hillary Clinton Howard Dean John Edwards John McCain Jon Corzine Karl Rove Matt Taibbi Media medicare Michelle Obama Michigan misogyny Mitt Romney Morning Edition Morning News Links Nancy Pelosi New Jersey news NO WE WON'T Obama Obamacare OccupyWallStreet occupy wall street Open thread Paul Krugman Politics Presidential Election 2008 PUMA racism Republicans research Sarah Palin sexism Single Payer snark Social Security Supreme Court Terry Gross Texas Tim Geithner unemployment Wall Street WikiLeaks women
  • Archives

  • History

    October 2013
    S M T W T F S
    « Sep   Nov »
     12345
    6789101112
    13141516171819
    20212223242526
    2728293031  
  • RSS Paul Krugman: Conscience of a Liberal

    • An error has occurred; the feed is probably down. Try again later.
  • The Confluence

    The Confluence

  • RSS Suburban Guerrilla

  • RSS Ian Welsh

    • Could Obama have fixed the economy?
      I want to revisit this. Obama was the last person who had a real chance to change and fix things. A crisis is an opportunity. FDR used the Great Depression to change America. Reagan used stagflation to change America. Bush used 9/11 to change America. Obama could have used the financial crisis to change America. […]
  • Top Posts

The healthcare site problem, let me take a whack at this

I have about 7 minutes to knock this one out before the bus comes. The editorial board at the nytimes weighs in this morning on the healthcare site. But if you’ve never worked in corporate America on an project that requires IT, you may miss the subtle nuances of that kind of experience.

From what I’ve seen, there are usually a couple people waaaaaaaaaaayyyyyy down on the totem pole who know what’s going on and how to fix it, or want to take a new approach and have spent 6 months carefully identifying bottlenecks and opportunities.

The problem is that no one will ever hear from these people. That’s because they have to fight two management structures. They have to fight the IT management structure, which is full of borgs and vogons, and they have to fight the executive structure, whose business appears to be positioning on a status and power ladder.

To make any effective changes, the person who knows the answer has to get his expertise percolated up to the point where these two structures meet, and that is about 6 or seven levels up from where he or she sits. The borgs aren’t going to do anything without a change log thingy and the most political person in IT is, well, political. So, it’s his business to tell his mirror in the executive side that everything is peachy keen and people are working on it. The person on the executive side is covering his ass.

No one is going to put their necks on the line for the poor schlub in the trenches. Ell have meetings and tasks will be assigned but the real problems will likely not be addressed any time soon. Mostly, people just learn to live with it and find workarounds until a new contractor is brought in to design a whole new system.

The problem may very well be that there are too few full time employees ensuring the continuity of the code and coherence of the system and the MBAs are getting in the way because without systems to manage, they would have no purpose in life.

Gotta go.

Advertisements