I know I’m not supposed to get ticked by this sort of thing but the kid ran out of contact lenses and left her remaining boxes of them in her dad’s car. Which is at the airport. And will be for the forseeable future.
So, I call the optometrist to order a spare box until her dad gets back and a new office assistant gets on the phone. She can’t seem to figure out what prescription to order. I told her to order the newest prescription. She’s confused as to whether that was March 2011 or January 2012. I said January. She says that in January, they ordered the old prescription for her. I told her that was pretty much incorrect and please not order the old prescription.
Then she asked me which prescription it was. Was it X or was it Y? (Where X and Y are integers). I told her I have no idea. (I am not an optometrist and those measurements mean nothing to me.) Usually we just order new boxes and get rid of the empties. She said she would call back.
She calls back- and *immediately* puts me on hold! Why not just wait until she could actually talk to me on the phone? Anyway, she asks me again if it was prescription X or Y? I tell her- again- I have no idea. That’s not the kind of information I keep squirreled away in my RAM. Maybe, I suggest, we should wait for the doctor to review her file. Yes, she says, but he won’t be in for awhile. That’s Ok, I’d rather not order the wrong pair. Are you sure you don’t remember the prescription, she asks? What if I read these prescriptions to you, would one of them strike a bell? Maybe, I say, but not my bell. I honestly don’t know what it is.
At this point, I’m getting a little exasperated. She says she will call me back. Gah! She is beginning to sound like the information operator in a Nicholls and May skit.
Jeez, I should just schedule another appointment. This is ridiculous.
Anyway, just wanted to share. So, how is your day?
By the way, here’s a great pasta dish called Aubergine Siciliana from British model, Ruth Crilly. I made it the other day. Fantastic. And it didn’t take a lot of time. Enjoy.
Filed under: General | Tagged: Aubergine Siciliana, contact lenses, Nicholls and May, optometrist, Ruth Crilly | 17 Comments »